How it works

Your request, end to end

Once the form has been completed and submitted, it goes to the RT team for quotation. The quotation is returned for approval by the line manager, and the requester is copied on the quotation result.

Requester RTM agent Line manager
STAGE 01 Requester

Submit the request

You sign in with your work email, complete the travel request — flights, transfers, accommodation, meals, vehicle — and list your line manager's email address. A unique reference (e.g. RTM-2026-0143) is created instantly and the RT team is notified.

STAGE 02 RTM agent

Prepare the quotation

An RTM agent builds your quotation against the submitted request, assigns a quote number, and returns it to your line manager for approval — with you copied on the quotation result. Everything stays linked to the original reference.

STAGE 03 Line manager

Approve, decline, or escalate

Your manager opens the quote and acts with one click from the email — no login required. Their choice updates the request's status automatically.

Approve

Returns to RTM to book.

Decline

Request is closed, everyone notified.

Escalate

Sent to a senior approver to re-decide.

STAGE 04 RTM agent

Confirm the booking

On approval, RTM books your flights, accommodation and transfers, then returns the full confirmation and travel details to you, with your manager copied.

DONE Requester

Travel confirmed

Your trip is booked and confirmed. You can revisit the full record — quote, approval, and booking details — anytime under "My requests."

Status at every step

The same reference moves through these tracked states — visible to you and to RTM throughout.
Submitted Quoting Awaiting approval Approved Booking Confirmed

Full tracking & telemetry

Every request carries a unique reference and quote number, and each status change is timestamped. That turns the whole process into measurable data — not a buried email thread.

Unique referenceTraceable from submission to confirmation, in every email subject.
TimestampsCaptured at submit, quote, approval, and booking — for SLA reporting.
Live dashboardRTM sees the full queue; you see your own requests and their status.

Start your travel request

It takes a few minutes. We'll handle the rest from quote to confirmation.

Start a travel request
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